Delivery / Shipping and Return Policy

DELIVERY / SHIPPING

Due to the rules of the British Columbia Government regarding the operation of companies during the COVID-19 effect, home deliveries may be left at the door of the address provided. If driver is unable to get in contact with you for your delivery. Please do not forget your buzz code if you live in a condominium/building and inform the Delimix team in the comments of your purchase order.

Our delivery times are from Monday to Friday, from 8:00 am to 9:00 pm. If you need to make a purchase for same day or Saturday delivery, contact WhatsApp (778) 513-1193 so we can help you. All of our orders will be delivered within 48 hours of payment confirmation.

Free Shipping 100 – For purchases over CAD 100.00 (A hundred Canadian dollars, before taxes and shipping costs), standard delivery will be free within 48 hours after confirmation of payment for your purchase. Cities participating in the promotion are Vancouver, North Vancouver, West Vancouver, Burnaby, New Westminster, Delta, Richmond, Surrey, Coquitlam, Port Coquitlam, Port Moody, Langley, Pit Meadows, Maple Ridge, Chilliwack and White Rock.

Tri-Cities Shipping – Deliveries to the cities of Coquitlam, Port Coquitlam and Port Moody over CAD 20.00 will be FREE and purchases to this cities under CAD20.00 will cost CAD 3.99. Deliveries will be made within 48 hours after confirmation of payment for your purchase. 

 

Express Delivery– Orders until 12PM from Monday to Friday will be delivered until 9:00 PM on the same day (on request*) . Available for orders to the cities of Vancouver, North Vancouver, West Vancouver, Burnaby, New Westminster, Delta, Richmond, Surrey, Coquitlam, Port Coquitlam, Port Moody, Pit Meadows, Maple Ridge. Delivery cost will be CAD 9.99 (Nine dollars and ninety-nine cents). Orders after that time will be delivered by 9:00 PM the next day. *Ask us about the possibility of receiving your purchase on the same day. Contact us at 778-513-1193.

Standard Delivery – Deliveries that are below CAD 200.00 (two hundred Canadian dollars) will be made within 48 hours after confirmation of payment for your purchase. Delivery cost will be CAD 9.99 (Nine dollars and ninety-nine cents). The cities served are Vancouver, North Vancouver, West Vancouver, Burnaby, New Westminster, Delta, Richmond, Surrey, Coquitlam, Port Coquitlam, Port Moody, Langley, Pit Meadows, Maple Ridge and White Rock.

2 Hours Pickup Schedule at Delimix Shop – Available Monday to Saturday, from 2PM to 7PM. The order will be available 2 hours after payment confirmation. it is necessary to schedule via phone or WhatsApp at (778) 513-1193.
The pick-up address is 131-3528 Sheffield Avenue, Coquitlam, BC. V3E 0L9

Shipping by Currier (Other regions of British Columbia and Canada) – The Delimix Shop offers shipping anywhere in Canada, except meats, chilled and frozen products. Costs vary according to the weight of the goods and are charged by our shipping partner. Our system automatically calculates the delivery weight.

Delivery fees are non-refundable.

RETURN POLICY

All sales at the Delimix Shop are final, except when the product is expired, damaged or with its packaging violated. If one of these cases occurs, we accept return orders within 24 hours of delivery of the order.

Contact us through the form on this link or via WhatsApp at (778) 513-1193, identifying the order, for more details on returns.

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FREE DELIVERY FOR ORDERS OVER $ 200 *
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